November 19, 2019
Amitraj
BCA-102: Business Communication
UNIT I
Basic language skills and grammar:
Phonetics and accent, Features of Indian English, Correction of sentences, structures, Tenses, ambiguity, Idiomatic distortions.
UNIT II
Theories of Communication:
Importance of Communication, Communication, Process, Channels of communication, Significance of, Feedback, Barriers to Effective Communication, Ways to overcome the Barriers. Informal conversation Vs Formal expression Verbal and non-Verbal communication,
barriers to effective communication, kinesics
UNIT III
Written communication:
Differences between spoken and written communication, features of effective writing such as clarity brevity, appropriate tone clarity, balance etc. Précis Writing - expressing the presented ideas in concise and accurate manner
UNIT IV
Business Communication:
Business and Technical report writing, types of reports, progress reports, routine reports, Annual reports, format, Analysis of sample reports from industry, Synopsis and thesis writing. Letter writing, format and style, effectiveness, promptness, Analysis of sample letters and emails collected from Business.
UNIT V
Vocabulary and English for businesses:
Reading newspapers, business news, magazines to build vocabulary for the business communication. Reading Comprehension, Comprehending notices, advertisements, official documents, booklets, newspapers, instructional manuals and other documents.
UNIT I
Basic language skills and grammar:
Phonetics and accent, Features of Indian English, Correction of sentences, structures, Tenses, ambiguity, Idiomatic distortions.
UNIT II
Theories of Communication:
Importance of Communication, Communication, Process, Channels of communication, Significance of, Feedback, Barriers to Effective Communication, Ways to overcome the Barriers. Informal conversation Vs Formal expression Verbal and non-Verbal communication,
barriers to effective communication, kinesics
UNIT III
Written communication:
Differences between spoken and written communication, features of effective writing such as clarity brevity, appropriate tone clarity, balance etc. Précis Writing - expressing the presented ideas in concise and accurate manner
UNIT IV
Business Communication:
Business and Technical report writing, types of reports, progress reports, routine reports, Annual reports, format, Analysis of sample reports from industry, Synopsis and thesis writing. Letter writing, format and style, effectiveness, promptness, Analysis of sample letters and emails collected from Business.
UNIT V
Vocabulary and English for businesses:
Reading newspapers, business news, magazines to build vocabulary for the business communication. Reading Comprehension, Comprehending notices, advertisements, official documents, booklets, newspapers, instructional manuals and other documents.
